Regional Virtual Event 
Hosted by South Florida and Co-hosted
Masterclass: Re-evaluating the Art of Listening 

 
Presented by Ebony Smith, MCC

Wednesday, December 6, 2023

8:30 am - 10:00 am ET

ICF CCEUs: Core Competency | 1.5

• Enhancing Presence: Participants will develop their ability to be fully present in coaching sessions, mastering the ICF Core Competency of "Coaching Presence." They will learn how active listening contributes to creating a safe and open coaching environment.
  
  
• Deepening Empathetic Understanding: The course will help coaches improve their empathy skills, aligning with the ICF Core Competency of "Active Listening." Coaches will gain insights into how empathetic listening strengthens client-coach relationships.
  
  
• Uncovering Hidden Insights: Participants will learn techniques to encourage clients to explore their thoughts and emotions more deeply. This ties into the ICF Core Competency of "Powerful Questioning" as coaches ask the right questions to reveal valuable insights.
  
  
• Managing Assumptions and Biases: Coaches will acquire tools to recognize and manage their assumptions and biases, aligning with the ICF Core Competency of "Coaching Mindset." This fosters a non-judgmental approach to clients.
  
  
• Tailoring Feedback: The course will teach coaches how to provide constructive feedback based on active listening, tying into the ICF Core Competency of "Direct Communication." Coaches will learn to communicate with clarity and impact.

Bio

Ebony Smith, MCC is an experienced leadership development specialist and founder of Ebenum Equation, dedicated to cultivating forward-thinking leaders. With over two decades of risk-management experience at Fortune 100 companies such as Sunoco, BP, and World Fuel Services, Ebony has a comprehensive understanding of leadership that enables her to empower individuals to achieve their goals and realize their full potential. Ebony's expertise in operational and financial risk management has led her to focus on transformational risk management, partnering with clients to develop leadership resilience and design strategies for the future.

As a Master Certified Coach (MCC) certified by the International Coach Federation (ICF), Ebony founded the ICF-certified Ebenum Leadership Academy to transform leaders into coaches. Ebony holds a B.S. in Chemistry from Jefferson and an M.S. in Environmental Protection and Safety Management from St. Joseph's University of Philadelphia. She is also a faculty member at Florida International University's Center for Leadership. Ebony's innovative and practical approach encourages individuals to shift from a "Subject Matter Expert" mindset to a relationship-oriented approach that drives their organizations forward. With her expertise and dedication to leadership development, Ebony has become a respected authority in the field.